Thursday, 27 July 2017

Travel Planner - 10 major travel mistakes you think you’re too smart to make


Even the most meticulously-planned trip can go off the rails when you fall into silly travel traps. Plan and execute the trip in such a way that you do not have to deal with headaches and last-minute changes. Getting the most thrill out of a new destination depends on how foolproof your travel plans are. So before you start packing for your next holiday, here’s a pocket guide to travel know-how for a smooth experience.


1 - NOT BOOKING ENOUGH CONNECTION TIME BETWEEN FLIGHTS

Travel experts suggest that you must leave a window of at least an hour-and-a-half between connecting flights to significantly lessen your chances of missing your flight or having your luggage lost. The 30-45 minute gap is often not enough, especially at large airports where the gates are far apart and commuting from one gate to another takes a couple of minutes. And, remember, never rely on airlines to do the time calculation for you.


2 - ASSUMING YOUR PASSPORT IS TRAVEL-READY

Certain countries demand that passports be valid for three-six months past the date of your flight home. Check the expiry date way ahead of planning your holiday. Since routine passport processing takes about four to six weeks, apply for a passport in advance. If you’re a frequent flyer, flip through the passport to check if there are enough pages. Countries like South Africa require you to have one fully blank visa page in the passport. Without the requisite number of pages, you may be refused entry.


 3 - PURCHASING FLIGHT TICKETS AT THE WRONG TIME

The hardest part is knowing when to stop tracking fares and make that final purchase. Sale schemes can save you a lot of money but figure out whether they are genuine. Usually, airline ticket prices go up in the last two weeks before flying, so try to make the call before this deadline. And if you are travelling abroad, book tickets even earlier – three to six months in advance. Keep in mind that many airlines come up with discounts on Tuesdays – so if you decide to buy on a Monday, you may regret your decision when your destination goes on sale the next day.


4 - NOT MAKING USE OF YOUR FREQUENT FLYER POINTS

Why pay a fare at all when you can use your frequent flier miles? But for redeeming them, you need to make a booking early. Airlines designate a very limited number of seats on each flight as eligible for reward travel, and these seats go quickly. Moreover, if you lack enough points to buy a ticket or upgrade it, remember you can amass those thousands of points when shopping for your favourite brands on the airline’s retail shopping portal. Often, you can even rent cars from affiliated companies, book restaurants and do a whole lot more – all you need to do is go on their website to check.


5 - CHOOSING ‘CHEAP’ OVER ‘CONVENIENT’ HOTEL

When the description of your hotel says “near city market”, triple check before considering it. The word ‘near’ is open to vast interpretation. A more expensive hotel in the middle of where the action is, will be far more convenient and budget-friendly than staying in the interiors and spending time and money on transport. Taxi fares in certain cities are outrageous. Moreover, if you wish to get back to the hotel and relax for a bit before having dinner, you can’t do it if your hotel is 45 minutes away from the city.


6 - NOT CHANGING MONEY BEFORE LEAVING

Always do your research about currency exchange centres in your city that give the best deal. When on an international trip, the most common myth is that only amateurs change currency at the airport, because the exchange rate for foreign currency will be better in the destination town. Yes, it may be, but what if you don’t find currency exchange centres at a nearby spot? If it’s an unknown city, your problem gets worse. Therefore, it’s always wise to carry a minimum amount for cab fares and other small expenses before you leave

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7 - NOT BUYING SOMETHING YOU LIKE AS SOON AS YOU SEE IT

You loved that funky skirt at the beach stall but you’re not buying it, thinking you’ll surely get a better deal and a better version elsewhere. Unfortunately, you may not. And not having it will haunt you for the rest of your life. You may also think you can go back to that same shop if you don’t get it elsewhere. It rarely happens as you already have designated days for your travel. You’d rather visit the unexplored places. So when you like something, use your bargaining skills well and just buy it.


8 - HANDING VALUABLE POSSESSIONS TO STRANGERS

You may be forced to gatecheck your hand luggage. Place your valuables and essentials like jewellery, iPad, camera, house and car keys, medication — and anything else you can’t live without — in a pouch or a ziplock inside your carry-on. If you must surrender your carry-on to a flight attendant at the last minute, you can just remove the pouch and keep it with you. This way you won’t be worried about your items. Plus, you could use them whenever you need them.



9 - PAYING HIGH CREDIT CARD FEES

Some credit cards charge a fortune as foreign-transaction fee; if you’re withdrawing a foreign currency the exchange rate will be miserably high – while others charge minimal fees or nothing. So do your research well and choose the card that doesn’t empty your pocket. A lot of credit cards offer great additional travel perks (such as extra points for dining or free checked baggage) and are free for the first year, so you can make use of them.


10 - SCUFFLING WITH LOCAL LOGISTICS


Sometimes, you may not stay at a great hotel but you need a good concierge to assist you with booking tours, making theatre and restaurant reservations, provide an English-speaking guide, instruct the cab drivers in the local language etc. What you can do is walk up to the concierge desk of the nearest five-star hotel. They will be happy to help even if you’re not staying with them. Just be sure to tip them.

Tuesday, 25 July 2017

India is becoming a medical tourism hotspot

In a globalised world it’s inevitable that people will travel abroad for medical treatment. India is well-placed to capitalise on this trend. It has world-class medical facilities and expertise in many areas, and treatment costs can start at about a tenth of comparable treatment in America or Britain. Even if one throws in airfare, it amounts to a good bargain. According to a McKinsey-CII study, medical tourism could generate as much as Rs 100 billion of revenue for India by 2012.

The notion that catering to foreigners and rich Indians at expensive medical facilities is going to take away from health care for the poor is entirely mistaken. These are private facilities whose clients pay for their services, which doesn’t prevent the government from setting up a first-rate public health system that takes care of everybody.



It’s wrong to look at medical care as a zero-sum game. If India makes a success of medical tourism that will build bigger capacities and draw more investment for the health sector. Indian doctors who routinely travel abroad to look for work will be tempted to stay back in India. Once the market signal goes out that there are more opportunities for doctors, nurses and trained medical personnel, more young people will opt for a career in these areas.

A booming health-care sector would also spawn research and development in medical technologies, therapies and drugs in India. The advantage of having a large medical R&D establishment is not only that it would boost India’s competitive pharmaceutical industry, but also that it would spur research into diseases — such as tuberculosis and malaria — that afflicted Indians more. If India’s economy grows by an additional Rs 100 billion that generates a bigger tax base, giving the government enough leeway to raise more revenue and invest it in public health. The government shouldn’t look this gift horse in the mouth.

Move from medical tourism to medicine

It is absurd that a country that cannot provide basic health to most of its citizens should try to be a hub for medical tourism. Multi-speciality hospitals will cut into public health, unless the government lays deliberate emphasis on the latter. Doctors will be weaned away from specialising in ailments that concern the masses at large, such as HIV/AIDS, tuberculosis, malaria and gynaecological disorders, to concerns that affect a section of people, such as obesity, plastic surgery and so on.



India’s growth story will mean very little, if it does not translate into improvement in life expectancy and control of killer diseases. For every 1,000 persons there is one hospital bed. Similarly, there is one doctor for nearly 1,700. This is all the more distressing, given the India’s health and morbidity indicators. TB claims 4,00,000 lives every year. Infant mortality and maternal mortality rates, at 54 per 1,000 live births and 301 for 1,00,000 live births, respectively, are higher than even developing country levels, while life expectancy remains a laggard at 63. With such a gross mismatch between demand and supply of health services, mass health care must be awarded top priority.

Private hospitals should provide a certain minimum number of free beds. As a case before the Delhi high court on this issue argued, private hospitals are given land at below market rates, if not free of charge, and are therefore bound by social obligations. It is in large measure due to the shortage of government hospitals that health spending has become a major cause of indebtedness. Medical tourism will accentuate the shortage. Per capita state spending on health happens to be lowest in less developed states, where, in fact, the demand for health services is acute. Annual health spending of the Centre and states, at 1.39 per cent of gross domestic product, is abysmal. The Centre and states should raise health expenditure at least by three times to about Rs 1,70,000 crore per annum before they focus on medical tourism.

Medical tourism or ‘Medical value tourism’?


Top-class Indian doctors, a good mix of nursing, customer care services and treatment cost estimated to be one-sixth in developing countries as compared to developed countries, the Indian corporate hospitals are witnessing an emerging trend!

If a by-pass surgery costs $40,000 - 50,000 in the U.S., few Indian hospitals such as the Krishna Heart and Super Specialty Institute in Ahmedabad have the wherewithal to do it in around 5,000 dollars. Similarly if a joint replacement surgery costs $30,000 in U.S., the same would be done by corporate hospitals in Ahmedabad at a roughly 6,500 dollars.

India, especially Ahmedabad is the most touted healthcare destination for countries like South-East Asia, Middle East, U.K., U.S., Africa and Tanzania. And the most sought-after specialties are cardiology, joint replacement, gastroenterology, plastic, cosmetic and laparoscopic surgeries.
“There are around 3.5 lakh people waiting for treatment under the National Health scheme of U.K. The lower level workers abroad are often not covered by insurance. Countries like Tanzania do not have good medical expertise and nursing care. All of this has led to Ahmedabad contributing
greatly to the medical tourism pie in the country,” says Dr.Animish Choksi, Joint MD, at Krishna Heart Institute, Ahmedabad. Expanding into Cardiology, Orthopedic Surgery, Laparoscopic and Gastroenterology, Plastic Surgery, Cancer Surgery, Neuro Surgery, Urology Treatment the institute comprises of 15% - 20% of NRI occupancy every month.



Low costs and prompt email communication convinced Gary Konkol to travel from Wisconsin to Ahmedabad for hip replacement therapy at Krishna. “A hip replacement surgery requires a lot of assurance for me to come to India and the treatment would have costed me six times more in U.S.,” says Konkol. More than costs, Konkol feels the efficient nursing standards of Indian hospitals are better than most of the U.S. hospitals. Hansaben Patani, who underwent a knee replacement surgery at Krishna from Tanzania, feels it was lack of good medical expertise that pushed her to come to India. 

Which explains, what more can be done for importance of accreditation in medical tourism? “Right from airport pick-up, to providing wheelchair to relieving the patient from anxiety regarding cleanliness, nursing care and transparency in business transactions, it is all about adding value to customer satisfaction. So it is more about ‘medical value tourism’ than medical tourism only,” Dr. Choksi concludes.

Monday, 17 July 2017

MEDICINE WITHOUT BORDERS

MANISHA DHINGRA DISSECTS A CAREER IN MEDICAL TOURISM — AN INDUSTRY THAT EMPLOYS A WIDE RANGE OF PROFESSIONALS FROM DOCTORS TO INTERPRETERS



Consider the numbers. Last year, more than 1,50,000 overseas patients availed of medical treatment in Indian hospitals. The medical tourism industry in India is worth $333 million (Rs 1,450 crore), while a study by CII-McKinsey estimates that the country could earn Rs 5,000 to Rs 10,000 crore by 2012.

The idea

The concept is simple enough. And should come as no surprise to those familiar with the Business Process Outsourcing (BPO) boom. India's cutting-edge yet affordable facilities in the healthcare sector, combined with our tradition of alternative medicine, clubbed with the many tourist delights on offer, make the country an ideal setting for international patients to seek treatment and visit, both at the same time.

Why India?

The cause behind this boom is not hard to find. A liver transplant costs in the range of Rs 60 to 70 lakhs in Europe and double that in the US, but some Indian hospitals can do it for around Rs 15 to 20 lakhs. Similarly, if a heart surgery in the US costs about Rs 20 lakhs, in India it can be done for roughly Rs two lakhs. Besides, there's no dearth of NRIs who return to their home country for medical procedures.



The smart choice

Even if you calculate the cost of flying to India and sightseeing here, it still works out cheaper than opting for treatment abroad.Apart from the cost, the fact that many overseas hospitals have months-long waiting lists also drives patients here.

Cardiology and cardio-thoracic surgery, joint replacement, orthopaedic surgery, gastroenterology, ophthalmology, transplants, urology, cosmetic surgery, infertility treatment, knee, hip, spine and heart surgery, dental care, eye care, and so on are just some of the procedures for which India is preferred.
 "Being a superspecialty healthcare provider, most of Wockhardt's international patients come for life-saving tertiary procedures like heart surgery, joint replacements, hip resurfacing and spine surgery," says Chennai-based Vishal Bali, CEO, Wockhardt Hospitals Group.


RECIPE FOR SUCCESS

Delhi-based Anil Maini, president - corporate development, Apollo Hospitals Group, states that 15% of the group's annual revenue is contributed by international patients. "At Apollo Delhi, we treated 12,000 foreign patients last year whereas in the Apollo Group as a whole, the number was around 40,000," he adds.

Patients from the US, Europe and the Middle East are increasingly putting their lives in the hands of Asian doctors. So much so that "Singapore has constituted a Medical Tourism Board which promotes the country as a healthcare destination," says Bali, adding, "A few steps in that direction have been taken by the Ministry of Tourism in India but the government's support can soon make India a highly-favoured destination."

Bali's wishlist includes a fast-track immigration process for international patients, with support services like an exclusive patients travel lounge at international airports and a proactive process of issuance of medical visas abroad.

Speaking for the tourism industry, Karan Anand, director - contracting, Cox & Kings, Mumbai, cites, "ease of visa procedures, pre- and post-hospitalisation support, specified accommodation (also for persons accompanying the patients) are some of the support required for patients." He recommends improving infrastructure capabilities and accreditation of hospitals in India to boost growth. 

"Handling insurance claims, interpreter services are also needed," shares Dr Aashish Contractor, head of department of Preventive Cardiology and Rehabilitation, Asian Heart Institute. "On the infrastructure side, we need to have better facilities at the airport for safe and speedy handling for patients. A smooth visa regime. Moreover, the government needs to aggressively market the state and its infrastructure alongwith tourism facilities,” Contractor adds.

THE PROSPECTS

The travel and tourism industry too is gung-ho about this trend. Declining to give relevant numbers for his own firm, Anand reveals, however, that the medical tourism market in India is supposed to be growing at 30% per annum. While there are still no specialised departments dedicated to the sector within travel companies, it may only be a matter of time before this happens.

The sector is constantly throwing up job opportunities in areas like marketing, public relations, international insurance, travel and tourism, logistics management, back-end operations, and many more. All in all, medical tourism will help create 40 million new jobs over the next few years.

CAREER OPTIONS

According to Devendra Dabak, head, international business, Asian Health Assist Worldwide, it is the peripheral services that matter most to international patients. "From a career point of view, there are two aspects - being a clinician and being an administrator involved in medical tourism," he says.
The capabilities of our medical professionals are acclaimed worldwide. "What remains to be improved is the quality of allied services, infrastructure and hygiene that need to be emphasised and marketed well," Dabak adds.

Today, almost all large-scale healthcare service providers and travel agencies have tie-ups with various airlines, hotels, car rentals, and ayurvedic spas, to offer specialised health and travel packages to these patients. These special packages include airport pickups, visa assistance and board and lodging, among other facilities.

GROWTH AREAS

Following are some of the areas that are likely to witness huge growth in the coming years:

-          Marketing:
As a marketing professional, you would have tremendous opportunities to excel in this field. Apollo markets its services through the internet, healthcare facilitators, and personal visits to patients abroad. For this purpose, "We employ marketing professionals, either with healthcare experience or service industry marketing experience," shares Maini. Here, training is provided in-house, on-the-job at various locations.

-          Linguistic services:
If you have knowledge of any foreign language, you could try your hand at being an interpreter/ translator for such patients. As Bali puts it, "For patients coming from n o n - E n g l i s h - s p e a k i n g European, African and West Asian countries, translation services are critical since they need to understand the protocols around their medical treatment."

-          Back office operations
"The back office functions are as demanding on talent as they are in the other service industries," says Bali, listing good communication and interpersonal skills as the baseline requirement to be in this sector.

-          Hospitality professionals:
While high-end clinical acumen is the foundation for good healthcare, there is immense demand for service and managerial talent too. Similar to the hospitality sector, healthcare is experience and interaction-driven. Hence, anyone who is keen to be in the hospitality field will find healthcare equally interesting.

WHAT YOU NEED

Dabak informs, "In general, a person needs to have a flair for international business. He/ she should be well-read and wellversed with different cultural/ demographical backgrounds and should be able to quickly adapt to people coming from different parts of the world. Of course, having knowledge of foreign languages or knowledge of the tourism industry is an added advantage." There may be no specialised course in medical tourism per se, but students in the fields of marketing, PR, travel and tourism are gaining favour in employment with organisations offering medical tourism.

WHAT NEXT

Apollo, for one, already has specialised departments to handle international patients. From the time they are picked up from the airport to when they finally return home, this department handles all ancillary services for them.

That's the scenario at present. And with the rise in global demand, the future holds more promise.
Needless to say, this would mean a whole new avenue for professionals and entrepreneurs alike.

Source : http://www.edtreatmentindia.com/medical-tourism-in-india.html